We are based in Wilberforce, NSW 2756 Australia.

Hopefully one day! But for now we've made it super easy for you to view all our design options on our online showroom. Every product has their pricing, colours, shapes and option extras, so you don't have to wait around for a quote!

If you have any questions we would be more than happy to assist!


All products are made to order, therefore please allow 5-6 weeks for production.  While we usually get orders completed within 2-3 weeks, we like to allow extra time just in case.

Shipping times are additional to these 5-6 weeks.  Please view the Australia Post website for their expected shipping times.

Here is a rough timeline for our products (excluding shipping times):

  • Welcome Signs/Seating Charts - 3-4 weeks
  • Guest Books - 1-2 weeks
  • Wishing Wells - 4-6 weeks
  • Floating Acrylic Name Signs - 2-4 weeks
  • Mirror decals - 1 week
  • Paper stationery (Invitations etc) - 2-3 weeks
  • Wax Seals - 2-3 weeks
  • Embossing - 2-3 weeks
  • Table Numbers - 3-4 weeks
  • Christmas Baubles - 1-2 weeks

Feel free to contact us to check lead times prior to ordering.

For urgent orders, rush fees may apply. Please note we cannot guarantee these dispatch and shipping times.

It depends on what you're ordering. Here are our recommendations for when to order different items:

  • Invitations - 6-8 months out
  • On The Day Stationery - 3-4 months out
  • Send us your final wording and spreadsheets no later than 6 weeks out from your event

Make sure you have your guest list pretty well sorted before ordering. We recommend getting 1 per couple, 1 per single person and about 5-10 spares.

Don't forget spares! I repeat, don't forget spares! There is a minimum order quantity with our suppliers, therefore if you need spares at the last minute it is not always possible.

Sometimes, but it depends on the product and can come at a cost. We aren't able to accommodate this for all of our items, but we will help out where we can!

Sure do! We get all the choices can be overwhelming, so we've created a sample book with all our favourite colours which will include any samples we have in stock! You can order your sample pack here. Get in touch if you need a colour/design consult!

Yep! We've already applied discounts to our package options available online. Check our our Signage packages, Invitation packages and Menu packages.


Design drafts take 1-2 business days. Don't forget to check your junk mail as the link might be hiding there!

If we haven't finalised your design then yes, there is still time!

However once we've received your final sign off to go ahead, we submit the designs to our printers straight away and unfortunately there is no flexibility to make changes.

Make sure you triple check your wording so this is avoided!

It's completely up to you! But we love consistency to set the vibe of your event from the very start!

We get it, the planning process can go for months, even years, so your taste is bound to change! And that's ok. If you change your vibes from when you've sent out your invitations, we can still carry your theme through in different ways. Whether it be keeping the colour way and changing designs or keeping designs and changing the colour way.

Need to chat? Email me at hello@bettizevents.com.au and we'll make it work :) x

Yes! And we encourage you to do something different! There are loads of colours available to us, we just put our faves online to keep it simple. But if you've got a vision in mind and need to tweek the colours, let us know!


Yes. All orders are shipped via Australia Post and tracking is provided with your dispatch notification.

Standard shipping is a flat rate of $8.95. Express shipping is a flat rate of $11.95.

Yes! We don't provide this option online as the shipping requires a seperate quote. Get in touch if you are overseas and would like to place an order.

Unfortunately international shipping is not available for large stationery items like Welcome Signs, Seating Charts and Wishing Wells.


Unfortunately, no. Due to the custom and personalised nature of our products, we are unable to offer returns or refunds unless your order is damaged or faulty. Please choose your order carefully.

In the unlikely event that your order is damaged or faulty, please contact us within 3 days of receiving your order so we can rectify the situation.


All hire items are pick up/return from Wilberforce NSW 2756. We can offer local delivery and pick up should you be within our delivery radius. Additional charges apply.

Yes. All hire items incur a $50 bond refundable on return should the item be returned in its original condition.

For our terms and conditions for purchases and hire please click here. All hire agreements must be signed and returned prior to pick up of your item.