shipping & returns

| SHIPPING |

We ship Australia Wide.  All items are shipped via Australia Post with tracking included.  Standard and Express shipping options are available.  Final shipping costs will be calculated at checkout.  Shipping costs range from $4.50 to $15.95 depending on the products purchased.

Sorry, we do not ship internationally.

 

| RETURNS |

Due to the majority of the products we offer being custom and personalised, we DO NOT accept returns, exchanges or refunds for change of mind.  We will be happy to assist with any and all questions you may have prior to ordering should you be unsure on colours, finishes, etc.

Please ensure all spelling, dates and colour choices are correct as all orders are FINAL.  We do not accept any changes once your order has been placed.  Thank you for understanding.

If an item is faulty, please email returns@bettizevents.com.au within 3 days of receiving your order to arrange a replacement.  We will make and ship the faulty item at no charge.  Return shipping for the faulty item is at the customer's expense.